In case of emergency:

Make a note of all relevant details:

  • Location (with a grid reference if possible)
  • Name, gender and age of casualty
  • Nature of injuries or emergency
  • Number of people in the party
  • Your mobile phone number
  • Dial 999 or 112
  • Ask for ‘Police’
  • Ask the police for ‘Mountain Rescue’ or ‘Cave Rescue’

Give all your prepared details of the incident.

STAY WHERE YOU ARE
until contacted by the rescue team.

Make a note of all relevant details:

  • Location (with a grid reference if possible)
  • Name, gender and age of casualty
  • Nature of injuries or emergency
  • Number of people in the party
  • Your mobile phone number
  • Dial 999 or 112
  • Ask for ‘Police’
  • Ask the police for ‘Mountain Rescue’ or ‘Cave Rescue’

Give all your prepared details of the incident.

STAY WHERE YOU ARE
until contacted by the rescue team.

  • If you have to make a further 999 call, follow this procedure in full again
  • If your phone says ‘Emergency calls only’ the rescue team won’t be able to call you back. You may need to call 999 again if no one has contacted you within 15 minutes
  • If you have hearing or speech difficulties, you can contact the 999 emergency services by text. You will only be able to use this service if you are registered with emergency SMS first, so register now — don’t wait for an emergency! Text ‘register’ to 999 then follow the instructions sent
  • In an emergency, contact the emergency SMS service by sending a text to 999. Your message should include ‘Police’ + details of the incident + location